Cerynix Support
Everything you need to deploy, operate and get the most out of Cerynix — the EU GRC platform for NIS2, ISO/IEC 27001 and GDPR readiness. Start with the illustrated on-prem install guide, or browse the sections below.
On-prem installation guide
The illustrated, step-by-step walkthrough to self-host Cerynix on a single VM with Docker Compose — prerequisites, secrets, TLS, bring-up, health & RLS checks, first-admin bootstrap, onboarding, smoke test and encrypted backups.
Read the guideDocumentation
Product guides covering controls, risk, the evidence vault, incidents, reporting and administration. The full library is being published here — the install guide is available now.
Coming soonFAQ
Answers to common questions about deployment modes, data residency, security posture, upgrades and licensing. Curated answers land here soon.
Coming soonContact support
Can't find what you need? Email the team and include your deployment mode, version (Settings → About) and a short description. We'll take it from there.
support@cerynix.comStart with the install guide
The most requested resource is the on-prem installation walkthrough. It mirrors the authoritative, verified commands and is illustrated with screenshots of each step of the running product.
Frequently asked
A few quick answers
Can I self-host Cerynix?
Yes. Cerynix runs on a single VM with Docker Compose — no cloud dependency and no phone-home. The on-prem install guide takes you end-to-end.
Which frameworks are covered?
NIS2, ISO/IEC 27001:2022 and GDPR readiness, with 135 controls and framework mappings, evidence, risk and board reporting in one workspace.
How do I create the first admin?
A fresh instance ships reference data but no user accounts. The install guide's first-admin bootstrap step creates the org and admin login.
How do I reach the team?
Email support@cerynix.com with your deployment mode, version and a short description.